Responsible Gaming

Our Commitment to Safe Gaming

At salaam-festival.com, we are committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Age Verification

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our platform and participate in any gambling activities. We take age verification seriously and conduct checks to ensure all users meet the minimum age requirement. If you are under the legal age, please do not access or use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in your own behaviour, please seek help immediately:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money lost
• Spending more time and money on gambling than intended
• Hiding your gambling activity from family, friends, or partners
• Neglecting work, school, or personal relationships due to gambling
• Borrowing money to fund gambling activities
• Feeling anxious, irritable, or depressed when not gambling
• Being unable to cut back or stop gambling despite wanting to
• Gambling to escape problems or negative emotions
• Jeopardising important relationships, education, or career opportunities

Self-Help Tools & Player Protection

We provide a range of tools to help you maintain control of your gaming experience:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Set a maximum amount you are willing to lose within a specified period
• Session Time Limits: Receive reminder notifications when you have been playing for an extended period
• Reality Checks: Receive periodic pop-up reminders during gameplay showing your spending and time spent
• Self-Exclusion: Exclude yourself from our platform for a minimum of 6 months, during which you cannot access your account or contact customer support to reverse the exclusion

To access these tools, please contact our customer support team or visit your account settings. We encourage you to use these features proactively.

Support Organisations & Help Resources

If you or someone you know is struggling with problem gambling, help and support are available. The following organisations provide free, confidential advice and support:

United Kingdom

• GamCare – Free support, counselling, and information for problem gamblers and their families
  www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, confidential)
• GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
  www.gamstop.co.uk
  Self-exclude from all online gambling operators licensed in Great Britain
• National Problem Gambling Clinic – NHS-funded specialist treatment service
  Available through referral; contact your GP for more information

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone Counselling: 0800 1 372 374 (free, confidential)

What to Do If You Need Help

If you believe you have a gambling problem or are concerned about your gaming habits, please take action today:

1. Contact one of the support organisations listed above – they are free and confidential
2. Use the self-exclusion tools available on our platform
3. Talk to someone you trust – a family member, friend, or healthcare professional
4. Consider registering with GamStop (UK) to self-exclude from all licensed online gambling operators simultaneously
5. Seek professional counselling or therapy if needed

Financial Assistance

If problem gambling has caused financial difficulties, organisations such as StepChange, Citizens Advice, and National Debtline offer free debt advice and support:

• StepChange Debt Charity: 0800 138 1111 or www.stepchange.org
• Citizens Advice: www.citizensadvice.org.uk

Our Responsible Gaming Policy

salaam-festival.com is committed to:

• Ensuring all users are at least 18 years old
• Providing clear information about the risks of gambling
• Offering transparent terms and conditions
• Never advertising or marketing gambling to minors or vulnerable individuals
• Supporting players who wish to take breaks or self-exclude
• Operating fairly and with integrity

Last updated: 2026. This page is reviewed regularly to ensure accuracy and compliance with UK Gambling Commission regulations.